The Blank Collar

Dentsu

Large-scale collaboration stops working when every team builds its own system. We helped create one collaboration language across agencies: shared standards, shared data, faster execution.

Total Collaboration Framework · Process & Operating Model · Microsoft 365 (Teams/SharePoint) · Power BI · Micro-apps

Implementation

The situation

In a multi-agency environment, collaboration breaks in predictable places: information lives in the wrong place, ownership is unclear, and decisions slow down because teams spend more time coordinating than executing.

What we did

Deployed the Total Collaboration Framework (TCF) to standardize how teams communicate, store information, and execute
Designed a unified Microsoft 365 collaboration setup (Teams + SharePoint patterns) with clear governance and ownership
Implemented Power BI reporting structures that made cross-team activity visible and comparable
Built PowerApps micro-apps for high-friction workflows that needed fast fixes

Created a Blueprint Framework to assess each agency’s setup and pinpoint where processes and information flow were breaking

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Result

What changed

Coordination became a system, not a habit
Knowledge stopped disappearing into inboxes and isolated folders
Teams spent less time searching, asking, and re-explaining
Leadership gained visibility into how work moved across groups and where it stalled
Micro-apps removed bottlenecks without waiting for long platform roadmaps

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Bottom line

Collaboration became scalable: clearer communication, cleaner information flow, and faster execution without forcing a one-size-fits-all culture.

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